Help & Support Center
Have questions? We’ve got answers. Whether it's shipping, returns, or how our UV tech works — you’ll find everything below. Still need help? Just email us at *aidexcare@gmail.com* — we're always happy to support you!
Returns
We offer a 30-day satisfaction guarantee.
If you're not completely happy with your purchase , you can return the product within 30 days of delivery _no question asked.
Simply send us an email at aidexcare@gmail.com with your order number and reason to return.
our support team will get back to you within 24 hours to guide you through the process.
Shipping
Yes_we proudly offer free worldwide shipping on all orders .NO minimums, no hidden fees . Just clean care delivered to your door.
Our average delivery time is 8-12 business days , depending on yourcountry and local customs.We process orders within 24-48 hours so you get your product as quickly as possible
Yes _once your order is shipped, you'll receive a tracking number by email so you can follow every step of your packages's journey.
Absolutely. We ship to most countries worlwide -for free.If you're unsure whether we ship to your location , feel free to reach out anytime through email at aidexcare@gmail.com
we're here for you.